Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Speedoeats ("we", "us", "our") collects, uses, and protects the personal data of drivers who use the Speedoeats Driver App (the "App").
Information we collect
- Account information: name, email address, phone number, profile photo
- Identity and verification documents: driver's license, vehicle registration, insurance, where required by law
- Location data: real-time GPS location while the App is in use, to enable order assignment, navigation, and delivery tracking
- Order and delivery data: pickup/drop-off details, delivery times, ratings
- Payment information: bank or payout account details, transaction history
- Device information: device type, operating system, app version, IP address
How we use your information
- To assign and manage delivery orders
- To calculate and process payouts
- To verify driver identity and eligibility
- To provide customer and driver support
- To improve the App's performance and reliability
- To comply with legal and regulatory obligations
Location data
The App collects location data in the foreground and, where enabled, in the background while you are on an active delivery, in order to assign nearby orders, provide navigation, and share delivery status with customers. You can control location permissions through your device settings, though this may limit the App's functionality.
Sharing your information
We share personal data only where necessary:
- With customers, to provide delivery status and contact for order fulfillment
- With payment processors, to handle payouts
- With service providers who support our operations (e.g. hosting, analytics)
- With authorities, where required by law
We do not sell your personal data to third parties.
Data retention
We retain personal data for as long as your driver account is active, and afterwards only as long as necessary to comply with legal, tax, or regulatory obligations.
Your rights
Depending on your location, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the App or by email.
Contact us
If you have any questions about this Privacy Policy or how your data is handled, contact us at contact@speedoeats.de.